Polaris Recalls Recreational Vehicles Due to Crash Hazard

Polaris has recalled its general side-by-side recreational off-highway vehicle, known as an ROV, due to a crash hazard related to the steering wheel shaft, according to a government website that tracks recalls for the public and creates a space for companies with recalls to list their current recalls.

According to the the federal recall website and database, the steering wheel shaft on the ROVs can shift and detach while the vehicle is in use, which could result in the loss of control and crashing of the recreational vehicle. No remedy has been listed yet, but the recall was just announced October 30 so more information could be released at a later date.

The recall number is 18-018 and consumers call the Consumer Contact at  Polaris at 800-765-2747 from 7 a.m. to 7 p.m. Central Time Monday through Friday or online at www.polaris.com and click on “Off Road Safety Recalls” for more information about the recall on this consumer product.

Also, owners of the vehicle can check vehicle identification numbers (VIN) on the “Product Safety Recalls” page to check if the ROV they own is included in any of the current or past recalls.

According to the details of this recall, it involves model year 2016 and 2017 Polaris General 2- and 4-seat side-by-side recreational off-highway vehicles. ROVs in black, blue, camouflage, orange, red, silver and white and have a cargo box on the back are included in those manufactured with the flaw, according to the recall. “Polaris” was printed on the front grill of the ROV. The word “GENERAL” was printed on the rear panel of the ROV. The word “1000” was printed on the front panel. These are indicators of the products, but may have been used in other Polaris products. Check the VIN number to be sure. The VIN is typically printed on the left rear vehicle frame right underneath the cargo box of the ROV, according to information released about the recall.

Consumers are warned to immediately stop using the recalled ROVs. Owners of the ROV should contact Polaris to schedule a free repair on the vehicle. According to the information released about this product recall in the U.S., Polaris is attempting to contact all known purchasers directly.

Polaris said they received at least five reports of incidents involving the steering shaft separating. They received at least one report of an injury, a broken hand, according to the statement.

The recall effects all Polaris dealers in the United States and Mexico who purchased an ROV, sold from December 2015 through September 2016 for between $16,000 and $21,000, according to the information contained in the recall. Polaris Industries Inc. is based in Medina, Minnesota. The recall impacts about 19,000 sold units.

Polaris conducted the recall voluntarily, under Consumer Product Safety Comission’s (CPSC) Fast Track Recall process, which allows firms to quickly work with CPSC to announce the recall and remedy to protect consumers in a timely fashion. The CPSC is held accountable to protect the public from “unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction”, according to the recall website.

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